{"id":6561,"date":"2018-01-17T07:59:10","date_gmt":"2018-01-17T07:59:10","guid":{"rendered":"http:\/\/letsassist.biz\/al-mulla-automation\/?page_id=6561"},"modified":"2025-07-09T15:05:34","modified_gmt":"2025-07-09T12:05:34","slug":"oas-service-department","status":"publish","type":"page","link":"https:\/\/www.almullaoas.com\/OAS\/oas-service-department\/","title":{"rendered":"OAS Service Department"},"content":{"rendered":"

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SERVICES<\/span><\/h1><\/div>[\/vc_column][\/vc_row][vc_row padding_top=”70px” margin_bottom=”0″][vc_column width=”1\/2″]

Al Mulla Office Automation Solutions:<\/span><\/h4><\/div>

Since 1980 >> Total Commitment to Customers<\/span><\/h3>

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Al Mulla Office Automation Solutions promotes a relationship of total commitment to its customers. The company provides a complete document solution, going beyond the conventional approach of merely selling standalone products.<\/p>\n

A firm focus on prompt and efficient After-Sales Services remains one of the company\u2019s greatest strengths, offering a clear advantage over competitors. Consistent recognition from principals such as Sharp and Konica Minolta over the years reflects this ongoing commitment to service excellence.<\/p>\n

A unique, system-driven Auto-Complaint Management Dashboard tracks every customer query or request in real time. This platform enables the delivery of exceptional service standards, with a guaranteed response time of up to 2 hours and a maximum downtime of 8 hours.<\/p>\n

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Why Do Customers Choose Us?<\/span><\/h3><\/div>[\/vc_column][\/vc_row][vc_row][vc_column width=”1\/4″]
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Guaranteed 2 hours response time and 8 hours downtime.<\/p> <\/div><\/div>[\/vc_column][vc_column width=”1\/4″]

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100% availability of spares and consumables.<\/p> <\/div><\/div>[\/vc_column][vc_column width=”1\/4″]

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We do not sell boxes of products; rather, we engage long-term with our customers by providing them with total solutions that are as per their exact requirement, budget and security needs.<\/p> <\/div><\/div>[\/vc_column][vc_column width=”1\/4″]

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The company focusses on providing its customers, the best after-sales experience through a team of 62 well trained service personnel, who ensure minimal machine down time for our customers.<\/p> <\/div><\/div>[\/vc_column][\/vc_row][vc_row margin_bottom=”80px”][vc_column width=”1\/4″]

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24 x 7 onsite support<\/p> <\/div><\/div>[\/vc_column][vc_column width=”1\/4″]

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System driven auto-complaint management.<\/p> <\/div><\/div>[\/vc_column][vc_column width=”1\/4″]

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Corrective actions based on customer survey.<\/p> <\/div><\/div>[\/vc_column][vc_column width=”1\/4″][\/vc_column][\/vc_row][vc_row bg_type=”color” footer_feature=”yes” padding_top=”30px” padding_bottom=”30px” margin_bottom=”0″ bg_color=”#bfbfbf”][vc_column width=”1\/3″]

SEND US A SERVICE REQUEST<\/span><\/a><\/div>[\/vc_column][vc_column width=”1\/3″]
Download the Mobile App<\/span><\/a><\/div>[\/vc_column][\/vc_row]<\/p>\n","protected":false},"excerpt":{"rendered":"

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